Dear Customers,
We have identified a discrepancy in the engraved length marking on some EZONE 110 and EZONE 115 tennis racquets released on February 28th, 2025.
This affects a limited number of racquets manufactured in China and distributed to the following countries: Denmark, Germany, Italy, South Korea, Panama, Singapore, Switzerland, Thailand, U.K., and U.S.A.
We sincerely apologize for any confusion this may cause.
We want to assure you that this is a labeling issue only. The racquets were crafted to the intended 27.25-inch specification and meet our exact performance standards.
At Yonex, we are committed to crafting the best possible products for athletes around the world. To ensure your continued confidence in the brand, we are offering replacements where necessary.
Affected Products:
- EZONE 110
- EZONE 115
Incorrect engraving: 27.5 inches → Correct Length: 27.25 inches
*Only racquets with the incorrect engraving are eligible for replacement
Engraving Error Location
The misprinted marking is located on the side of the frame above the grip.
How to Replace Your Racquet:
Replacement product requests are managed only through the retailer that you purchased your racquet. Yonex UK Ltd. and Yonex Headquarters (YONEX Co., Ltd. in Japan) does not provide direct refund services.
Thank you for your continued trust in Yonex.